jpy66's Privacy Policy

This privacy policy applies to all registered and unregistered users of the jpy66 platform. By using our services through the jpy66 website, mobile version, or any other channel, you are considered to have accepted the terms of this policy.

jpy66 operates a safe and reliable online betting and casino platform for users in Bangladesh. We place the highest importance on your personal privacy and are always committed to protecting your information.

This policy will inform you — what types of information are collected, what purposes it is used for, who it may be shared with, and what rights you have regarding your information.

When you create an account on jpy66, log in, or use our services, you directly provide us with certain information. This information may include:

• Full name and date of birth
• Mobile number and email address
• National ID card or identity-related documents (for age verification)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers (we never store the full number)
• Bank account details if transactions are made via bank transfer
• Messages you send during contact or support requests

When you use our platform, certain information is collected automatically. This information includes:

• IP address and device type
• Browser type and operating system
• Login time, session duration, and pages visited
• Gaming history — which games were played, bet amounts, results
• Deposit and withdrawal transaction history
• Information obtained from cookies and similar tracking technologies

We may receive additional information through identity verification services, payment processors, or fraud-prevention systems. This information is used solely to ensure platform security and legal compliance.

jpy66 uses your information for the following purposes:

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To complete deposit and withdrawal requests — via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Improvement: To analyse your preferences and gaming experience in order to improve the platform.
• Customer Support: To quickly resolve your requests or complaints via live chat or email.
• Security & Fraud Prevention: To prevent unauthorised access, fraud, and money laundering.
• Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory bodies.
• Communication: To send important service-related notifications, policy changes, or security alerts.
• Responsible Gaming: To monitor your gaming behaviour and, where necessary, offer support or recommend setting limits.

Cookies are small text files stored in your browser. They help our platform remember your preferences, keep sessions active, and improve the quality of our services.

• Essential Cookies: Required for the platform's core functions — login sessions and security.
• Functional Cookies: Remember your language preferences and personal settings.
• Analytics Cookies: Analyse how users interact with the platform to improve services.

You can disable cookies through your browser settings. However, please note — disabling essential cookies may cause some platform features to not work properly.

jpy66 never sells your personal information. However, we may share information in the following limited circumstances:

• Service Provider Partners: With trusted third parties for payment processing, identity verification, or technical support — they may only use the information for the specified purpose.
• Legal Obligations: Information may be disclosed as part of a court order, a lawful request from a government authority, or a legal process.
• Fraud & Crime Prevention: To assist in the investigation of any fraudulent activity or criminal behaviour.
• Business Transfers: In the event of a merger or acquisition, subject to appropriate confidentiality conditions.

Outside of the above circumstances, we will not share your information with any third party without your consent.

jpy66 adopts industry-standard technical and administrative measures to protect your information. The key components of our security framework are:

• SSL Encryption: All data exchanged between you and our servers is encrypted using SSL/TLS technology.
• Secure Payment Gateway: All financial transactions are processed through secure, encrypted channels.
• Access Control: Only authorised staff can access information on a need-to-know basis.
• Regular Audits: Regular security audits are conducted to ensure system security.
• Password Hashing: Your password is never stored in plain form — industry-standard hashing methods are used.

jpy66 retains your information only for as long as is necessary to provide services and meet legal obligations. Different retention periods apply for different types of information:

• Account Information: For as long as the account is active, and for a defined legal period after closure.
• Transaction Records: Long-term retention may be required in accordance with financial regulations.
• Cookie Data: For the defined duration based on the type of cookie.
• Support Communications: For as long as necessary to resolve account-related disputes.

Once the retention period ends, information is securely deleted or anonymised.

As a jpy66 user, you have the following rights over your personal information:

• Right to Access: You may request to see what information we have stored about you.
• Right to Correction: You may request correction of any inaccurate information.
• Right to Deletion: You may request deletion of information that is not subject to a legal obligation.
• Right to Object: You may object to the use of your information for specific purposes.
• Data Portability: You may request your information in a structured, readable format.
• Withdrawal of Consent: You may withdraw consent from any data processing that is based on your consent.

To exercise these rights, please contact our support team. We will endeavour to respond to your request within a reasonable time.

jpy66 provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.

If a minor attempts to create an account and this is confirmed during age verification, the relevant account and any collected information will be deleted immediately.

If you believe that a minor's information has been collected by mistake, please notify our support team.

jpy66 monitors your gaming behaviour so that responsible gaming advice can be provided when needed. The purpose of using this information is to protect your interests — not for any marketing purpose.

You may personally request deposit limits, session time limits, or self-exclusion. In such cases, your gaming data is used to apply and monitor those limits.

To learn more about responsible gaming, please visit our Responsible Gaming page.

jpy66 reserves the right to amend or update this privacy policy as needed. If there are any significant changes, we will publish an updated version on this page and, where necessary, registered users will be informed.

Continued use of the platform after changes will be taken to mean that you have accepted the updated policy. It is therefore recommended that you visit this page regularly.

If you have any questions, complaints, or requests regarding your information in relation to this privacy policy, please contact our support team. We provide assistance in Bengali and English 24/7 via live chat and email.

Support email: [email protected]

We respect your privacy and will endeavour to resolve any concerns you have as quickly as possible.